At Hallucinogens Lab, we are committed to providing high-quality psychedelic products to our customers. Your satisfaction is our priority, and we strive to ensure a seamless shopping experience. Please read our Refund and Returns Policy carefully before making a purchase.
1. Refund Policy
Due to the nature of our products, we generally do not offer refunds once an order has been processed and shipped. However, refunds may be considered under the following circumstances:
- If the product received is incorrect, damaged, or defective.
- If the order is cancelled before it is shipped.
To request a refund, you must contact our support team within 48 hours of receiving your order. Please provide your order number, a detailed description of the issue, and photographic evidence if applicable. Approved refunds will be processed within 25-30 business days using the original payment method.
2. Returns Policy
For safety and regulatory reasons, we do not accept returns of any psychedelic products. If you receive a damaged or incorrect product, we will work with you to resolve the issue by providing a replacement or a refund as applicable.
3. Order Cancellations
- Orders can be cancelled within 24 hours of placement if they have not yet been shipped.
- Once an order has been processed and shipped, it cannot be cancelled.
4. Lost or Stolen Packages
Hallucinogens Lab is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly for assistance.
5. Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact our customer support team at info@hallucinogenslab.com or through our website Hallucinogens Lab
By purchasing from Hallucinogens Lab, you agree to the terms outlined in this policy.